Are you a Canadian Vendor? Visit Service Provider/Non-Concession Merchandise Vendor FAQs.
Retail Reticketing Offset Fees
As Communicated in the Q1 Supplier Newsletter, it has long been a compliance expectation for goods requiring retail to have the Nordstrom and Nordstrom Rack Selling Retail as reflected on the EDI 850. Shipments / POs arriving on or after April 1, 2023 will be eligible to receive expense offset fees for Retail Reticketing violations, as published December 2020. They will start to book to the AP Portal starting April 25, 2023. Please see Ticket Standards for all retail guidelines.
Routing Guide Updates
Starting April 24th, 2023, Nordstrom is making an adjustment to the routing methods for suppliers shipping less than truckload (LTL) to Nordstrom locations. The PO shipments going to Nordstrom locations will now be routed through Nordstrom Transportation team. Vendors will now be required to contact Nordstrom Transportation for routing instructions.
Updated Routing Instructions:
April, 24, 2023 update include: DC, DE, MD, ME, NY Upper, PA & RI
States for May 8, 2023 update include: ID, Northern CA, NV, OR & WA
States for May 22, 2023 update include: AL, AR, GA, NV, OR, SC, TX & UT
June 5, 2023 update include: AK, CO, FL, ID, IL, IA, KS, LA, MA, MN, MS, MO, MT, NE, NH, NM, NC, ND, OK, SD, VT, VA, WA, WV, WI, and WY
Please review the letter notification
To schedule an LTL load pick up, please email
- Cartons are to be palletized into the trailers
- Same day pick up requests will not be scheduled
- Shipper will provide the shipping documents
- Nordstrom provided BOL number will be used for shipment reference at pick up and shipper must use this number as their BOL number on the shipping documents
Additional Updates - New Stores Added for Fall Openings 2023:
DC 89: 417, 485, 497
- DC 299: 200, 217, 620, 686, 691
- DC 399: 414, 491
- DC 499: 400, 402, 440
Section 2 of Routing Guide:
Added LTL (Less than Truck Load) Shipment sub-section
Routing Guide Reminders:
Supplier must contact NorCon at least 1 day prior (weekends excluded) to ship date for pickup and PO verification and 3 days prior if over 8 pallets (see below). Submit your pickup request by 2pm EST in order to receive your pickup confirmation by 3pm EST (see NorCon carrier page) Same day pickup requests will not be accepted.
NorCon pickup: 1-8 pallets can be next business day pickup. If over 8 pallets/10,000 lbs. contact NorCon at least 3 business days prior to your requested ship/pickup date to arrange for a 53 foot pickup trailer. Submit your pickup request by 2pm EST in order to receive your pickup confirmation by 3pm EST (see NorCon carrier page). POs must be valid on actual pickup day.
Review updated Routing Guide
San Bernardino Fulfillment Center (SBFC) Offset Fees
Nordstrom expects shipments to all locations to follow the published Compliance Standards. Non-compliant shipments arriving at SBFC (FC 879) will incur expense offset fees beginning March 6th, 2023. Note there are no changes to the compliance standards set forth on this site, Nordstrom is just now exercising it's ability to charge for non-compliance at SBFC similar to our other sites.
When will the change occur:
- Shipments / POs arriving on or after March 6, 2023 will be subject to expense offset fees for compliance violations
Nordstrom Supplier Quarterly Newsletter
We are excited to release Quarter 2 newsletter that will provide relevant updates, need-to-knows and key decisions from Nordstrom. We intend to use this forum to inform you of any changes that may impact Supply Chain Operations, including Compliance, to accomplish the unified goal of increasing the speed of goods that our customers love, getting them closer and faster than ever before to the right selling locations.
We encourage you to share the information in this Newsletter with your internal partners as applicable to ensure awareness and drive readiness to support.
- ACTIVATION: Retail Price Ticketing
- UPDATE: RFID Ticketing
- SPOTLIGHT ON: EDI Compliance
- REMINDER: Routing Guide Compliance
West Coast Omni Center (WCOC) Becoming Omnichannel FC
Effective MAY 16, 2022 the WCOC is expanding to become an Omnichannel Fulfillment Center.
WHAT IS CHANGING: Store 584 will change its primary DC location from 399 to 935.
WHAT SUPPLIERS NEED TO DO:
Please work with your EDI team & EDI Provider to update mapping for store 584 from DC 399 to the new primary DC location of 935. For additional information on the changes and their impact for suppliers click here.
|5/16/22 & Later
Existing POs shoud ship to existing default DC 399
Update Ship-to location from
DC 399 to DC 935
Mid-West Fulfillment Center (MWFC) Becoming Omnichannel FC
Effective February 21, 2022 the MWFC is expanding to become an Omnichannel Fulfillment Center.
WHAT IS CHANGING: MWFC 808 (sales & inv loc) will become MWFC 599 Omnichannel (inv loc only). 808 will no longer have inv but will remain the selling location.
WHAT SUPPLIERS NEED TO DO:
Please work with your EDI team & EDI Provider to update mapping from location 808 to 599. For additional information on the changes and their impact for suppliers click here.
As of August 2021, Nordstrom requires supplier to ship, for most product types, with RFID tags. See the left sidebar under Supplier Standards for our Ticket Standards or click
here. For updated RFID ticket dimensions, click
NOTE: RFID-ticketed product is not currently required for drop-ship merchandise unless doing both store/ecommerce business and drop-ship then RFID is required for both.
RFID Testing effective October 2022 must be performed by Auburn RFID Lab before any shipment of goods can begin from any agency you receive packaging from. If you were previously approved by FineLine, you do not need to resubmit. For more informaton
see page 5 of the Ticket Standards.
MONTHLY REVISION ARCHIVE: Nordstrom provides 6 months of archives from the landing page announcements and revisions for suppliers to review. To access click here.
UPDATED June 02, 2023
- ANNOUNCEMENTS: Updated Routing Guide Updates announcement with below changes
- ROUTING GUIDE: Updated routing instructions for LTL for states forJune 5th, 2023 include: AK, CO, FL, ID, IL, IA, KS, LA, MA, MN, MS, MO, MT, NE, NH, NM, NC, ND, OK, SD, VT, VA, WA, WV, WI, and WY
AL, AR, GA, NV, OR, SC, TX & UT added 05/19/23