Welcome to the Nordstrom Supplier Website
This website contains important information about Nordstrom's supplier strategies and requirements. For new vendors or vendors new to using our website, please review the Supplier Website deck which contains helpful navigation for this site. The information on this website is updated regularly and can change without notice.

Questions regarding expense offset fees or other deductions please refer to the
Supplier Resources & Contacts document to identify and expedite your inquiry to the correct Nordstrom team.
ANNOUNCEMENTS & REVISIONS

ANNOUNCEMENTS

 

Canadian Vendors

 

Are you a Canadian Vendor? Visit Service Provider/Non-Concession Merchandise Vendor FAQs.

 

 

Retail Reticketing Offset Fees

 

As Communicated in the Q1 Supplier Newsletter, it has long been a compliance expectation for goods requiring retail to have the Nordstrom and Nordstrom Rack Selling Retail as reflected on the EDI 850. Shipments / POs arriving on or after April 1, 2023 will be eligible to receive expense offset fees for Retail Reticketing violations, as published December 2020. They will start to book to the AP Portal starting April 25, 2023. Please see Ticket Standards for all retail guidelines.

 

 

Routing Guide Updates

 

Starting April 24th, 2023, Nordstrom is making an adjustment to the routing methods for suppliers shipping less than truckload (LTL) to Nordstrom locations. The PO shipments going to Nordstrom locations will now be routed through Nordstrom Transportation team. Vendors will now be required to contact Nordstrom Transportation for routing instructions.

 

Updated Routing Instructions:

 

  • Supplier must send pick up request to LTL@nordstrom.com for verification and routing confirmation
  • Suppliers will fill out our Nordstrom Request Form, with shipment details for scheduling
  • States for April, 24, 2023 update include: DC, DE, MD, ME, NY Upper, PA & RI
  • States for May 8, 2023 update include: ID, Northern CA, NV, OR & WA
  • States for May 22, 2023 update include: AL, AR, GA, NV, OR, SC, TX & UT
  • States for June 5, 2023 update include: AK, CO, FL, ID, IL, IA, KS, LA, MA, MN, MS, MO, MT, NE, NH, NM, NC, ND, OK, SD, VT, VA, WA, WV, WI, and WY
  • Please review the letter notification here

To schedule an LTL load pick up, please email LTL@nordstrom.com

  • Cartons are to be palletized into the trailers
  • Same day pick up requests will not be scheduled
  • Shipper will provide the shipping documents
  • Nordstrom provided BOL number will be used for shipment reference at pick up and shipper must use this number as their BOL number on the shipping documents

 

Additional Updates - New Stores Added for Fall Openings 2023:

 

  • DC 89: 417, 485, 497
  • DC 299: 200, 217, 620, 686, 691
  • DC 399: 414, 491
  • DC 499: 400, 402, 440

Section 2 of Routing Guide:

 

Added LTL (Less than Truck Load) Shipment sub-section

 

Routing Guide Reminders:

 

Supplier must contact NorCon at least 1 day prior (weekends excluded) to ship date for pickup and PO verification and 3 days prior if over 8 pallets (see below). Submit your pickup request by 2pm EST in order to receive your pickup confirmation by 3pm EST (see NorCon carrier page) Same day pickup requests will not be accepted.

 

NorCon pickup: 1-8 pallets can be next business day pickup. If over 8 pallets/10,000 lbs. contact NorCon at least 3 business days prior to your requested ship/pickup date to arrange for a 53 foot pickup trailer. Submit your pickup request by 2pm EST in order to receive your pickup confirmation by 3pm EST (see NorCon carrier page). POs must be valid on actual pickup day.

 

Review updated Routing Guide here.

 

 

San Bernardino Fulfillment Center (SBFC) Offset Fees

 

Nordstrom expects shipments to all locations to follow the published Compliance Standards.  Non-compliant shipments arriving at SBFC (FC 879) will incur expense offset fees beginning March 6th, 2023.  Note there are no changes to the compliance standards set forth on this site, Nordstrom is just now exercising it's ability to charge for non-compliance at SBFC similar to our other sites.

 

When will the change occur:

  • Shipments / POs arriving on or after March 6, 2023 will be subject to expense offset fees for compliance violations

 

Nordstrom Supplier Quarterly Newsletter

 

We are excited to release Quarter 2 newsletter that will provide relevant updates, need-to-knows and key decisions from Nordstrom. We intend to use this forum to inform you of any changes that may impact Supply Chain Operations, including Compliance, to accomplish the unified goal of increasing the speed of goods that our customers love, getting them closer and faster than ever before to the right selling locations.

 

We encourage you to share the information in this Newsletter with your internal partners as applicable to ensure awareness and drive readiness to support.

 

  • ACTIVATION: Retail Price Ticketing
  • UPDATE: RFID Ticketing
  • SPOTLIGHT ON: EDI Compliance
  • REMINDER: Routing Guide Compliance

 

West Coast Omni Center (WCOC) Becoming Omnichannel FC

 

Effective MAY 16, 2022 the WCOC is expanding to become an Omnichannel Fulfillment Center.

 

WHAT IS CHANGING: Store 584 will change its primary DC location from 399 to 935.

WHAT SUPPLIERS NEED TO DO: Please work with your EDI team & EDI Provider to update mapping for store 584  from DC 399 to the new primary DC location of 935.  For additional information on the changes and their impact for suppliers click
here.


APPROVED POs FUTURE POs
PO Status WITH
Shipping Activity
NO
Shipping Activity
5/16/22 & Later
Supplier Action NO ACTION
Existing POs shoud ship to existing default DC 399
ACTION
Update Ship-to location from
DC 399 to DC 935


Mid-West Fulfillment Center (MWFC) Becoming Omnichannel FC

 

Effective February 21, 2022 the MWFC is expanding to become an Omnichannel Fulfillment Center.

 

WHAT IS CHANGING: MWFC 808 (sales & inv loc) will become MWFC 599 Omnichannel (inv loc only). 808 will no longer have inv but will remain the selling location.

WHAT SUPPLIERS NEED TO DO: Please work with your EDI team & EDI Provider to update mapping from location 808 to 599.  For additional information on the changes and their impact for suppliers click
here.

 


RFID

 

As of August 2021, Nordstrom requires supplier to ship, for most product types, with RFID tags.  See the left sidebar under Supplier Standards for our Ticket Standards or click here.  For updated RFID ticket dimensions, click here


NOTE: RFID-ticketed product is not currently required for drop-ship merchandise unless doing both store/ecommerce business and drop-ship then RFID is required for both.

 

RFID Testing effective October 2022 must be performed by Auburn RFID Lab before any shipment of goods can begin from any agency you receive packaging from.  If you were previously approved by FineLine, you do not need to resubmit.  For more informaton see page 5 of the Ticket Standards.

 

REVISIONS

 

MONTHLY REVISION ARCHIVE: Nordstrom provides 6 months of archives from the landing page announcements and revisions for suppliers to review. To access click here.

 

UPDATED  June 02, 2023

 

JUNE REVISIONS

  • ANNOUNCEMENTS: Updated Routing Guide Updates announcement with below changes
  • ROUTING GUIDE: Updated routing instructions for LTL for states forJune 5th, 2023 include: AK, CO, FL, ID, IL, IA, KS, LA, MA, MN, MS, MO, MT, NE, NH, NM, NC, ND, OK, SD, VT, VA, WA, WV, WI, and WY AL, AR, GA, NV, OR, SC, TX & UT added 05/19/23

Questions regarding any of these changes can be sent to Nordstrom Floor Ready by emailing frm@nordstrom.com