Nordstrom Supplier Compliance

Welcome to the Nordstrom Supplier Compliance Homepage

This website contains important information about Nordstrom’s compliance strategies and requirements. Please note that the information on this website is updated periodically and can change without notice. Please consult this page regularly for important announcements and updates to Supplier Compliance documents. We also recommend that you do not print any portions of the documents contained within and instead refer to the online versions of our Compliance manuals and Routing Guide to ensure you have the most current information available.

For new vendors or vendors new to using our website, we have created a PowerPoint document, Supplier Compliance, that contains helpful information on navigating this website. This document can also be found in the 'Contact Us' section.



Attention Nordstrom Vendors

Updated: March 5, 2010


Children’s Product Testing Guidelines (Children’s Jewelry, Hair Accessories and Watches)
Nordstrom expects all of its business suppliers to comply with the applicable laws and regulations of the United States and those of the respective country of manufacture or exportation. As a Nordstrom supplier, you are expected to review, understand and comply with these laws and regulations. Congress and the Consumer Product Safely Commission are currently discussing what standards may need to be in place for children’s products containing cadmium. Additionally, there is sufficient legislative activity at the federal level, including the introduction of the Children’s Toxic Metals Act, to reasonably believe that a limitation on cadmium (as well as other metals, such as barium and antimony) in children’s products, specifically jewelry, may soon apply to children’s products. Because there is currently no United States standard for cadmium in children’s jewelry, effective as of April 1, 2010, and until a definitive U.S. standard is adopted, Nordstrom requires that all children’s jewelry, hair accessories and watches pass the European Union standard for testing for migration of certain chemicals, including cadmium established under EN71-3. More information on these toy safety regulations can be found at http://ec.europa.eu/enterprise/sectors/toys.

Communication was sent to some of our suppliers, this letter can be reviewed under Vendor Communications, see Cadmium Compliance Communication (28 January 2010)


Please review carefully the Nordstrom Expense Offset Policies as changes have been made. You can also review recent communication emailed to our vendors regarding these changes on the Vendor Communications page see "Expense Offset Policy Changes (10 September 2009).



You will find links to PDF versions of all Supplier Compliance documents on the left hand navigation sidebar.  The PDF versions of the manuals may be navigated using the Table of Contents at the front of each document (click on the title or page number to go to the desired section) or the Bookmarks tab (click “Bookmarks” on the top left hand side of the PDF window and click the section title).

You may send any questions about these changes to Nordstrom Supplier Compliance by clicking Contact US and then selecting “Feedback” from the “Send To” options list.
March 2010 Supplier Compliance Document Revision Highlights


Nordstrom Full Line/Rack and Direct Manuals
    A few content changes for Direct and Reserve Stock shipping, review carefully.
    Updated contact for Pax.
Nordstrom Routing Guide
    8 New Rack Stores added to Store/DC List, review carefully.


Please note all references to UCC-128 Label have been changed to GS1-128 Label, this is a name change only.

Detailed Summaries Monthly Updates:
Jan Feb Mar Apr May Jun
Jul Aug Sep Oct Nov Dec